Privacy Policy

Personal Contact Information

Khadamaaty may collect the following information from users of our site: first name, last name, street address, area and city, phone and contact numbers, e-mail address, GPS location (mobile site or App) and User profile Image (collectively, "Personally Identifiable Information").

In addition, Khadamaaty may collect information regarding Khadamaaty account holders' past Khadamaaty orders, favorite service provider, customer service inquiries, service/product reviews and certain social networking preferences (e.g. pages you "Like" or "Recommend").

Khadamaaty also uses web analytics software to track and analyze traffic on the site in connection with Khadamaaty advertising and promotion of Khadamaaty services. Khadamaaty may publish these statistics or share them with third parties without including Personally Identifiable Information.

Non-Personally Identifiable Information (or "Non-Personally Identifiable Information ") is aggregated information, demographic information and any other information that does not reveal your specific identity. We and our third party service providers may collect Non-Personally Identifiable Information from you, including your MAC address, your computer type, screen resolution, OS version, Internet browser and demographic data, for example your location, gender and date of birth and we may aggregate Personally Identifiable Information in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using Personally Identifiable Information to calculate the percentage of our users who have a particular telephone area code.We and our third party service providers may also use cookies, pixel tags, web beacons, and other similar technologies to better serve you with more tailored information and facilitate your ongoing use of our Site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/.

IP Addresses are the Internet Protocol addresses of the computers that you are using. Your IP Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever users visit the Site, along with the time(s) of such visit(s) and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.

Use of your information

Khadamaaty.com uses Personally Identifiable Information to create users's account on Khadamaaty.com. The users account is used to communicate with users about Khadamaaty.com services, to offer additional services to the users such as making them aware of promotions and special offers and to charge them for purchases made through Khadamaaty.com. Users may affirmatively opt-out of receiving promotional communications from Khadamaaty.com by visiting www.Khadamaaty.com. Personal account page and providing Khadamaaty.com with their e-mail address via the opt-out link. Khadamaaty.com may also use Personally Identifiable Information to enforce Khadamaaty.com terms of use and service.

Khadamaaty.com uses cookies to remember users on the site and to enhance users' experience on the site. For example, when users with Khadamaaty.com accounts return to the site, cookies identify those users and allow the site to provide certain user-specific information such as Khadamaaty.com login information, choice of website language and country selection in addition to any other information we might collect in the future.

Khadamaaty.com does not sell the information it collects to third parties. Khadamaaty.com shares collected Personally Identifiable Informationto third-party vendors and service providers with whom Khadamaaty.com works to provide application programming interfaces ("APIs") and other functions for the site in connection with the delivery of Khadamaaty.com services. In addition, Khadamaaty.com shares users' Khadamaaty.com order content, special order instructions, first and last name, street address and telephone number with services provider where users' orders are placed to the extent necessary to process those orders. Khadamaaty.com may also disclose Personally Identifiable Informationto third parties such as attorneys, collection agencies, tribunals or law enforcement authorities pursuant to valid requests in connection with alleged violations of Khadamaaty.com terms of use and service or other alleged contract violations, infringement or similar harm to persons or property.

User generated content posted through the site such as service/ product reviews and certain social networking preferences (e.g. pages you "Like" or "Recommend") may be viewed by the general public. Accordingly, Khadamaaty.com cannot ensure the privacy of any Personally Identifiable Informationincluded in such user generated content.

Non-Personally Identifiable Information. Because Non-Personally Identifiable Information does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to share such Non Personally Identifiable Information, which does not personally identify you, with our affiliates and with other third parties, for any purpose. In some instances, we may combine Non-Personally Identifiable Informationwith Personally Identifiable Information(such as combining your name with your geographical location). If we do combine any Non-Personally Identifiable Informationwith Personally Identifiable Information, the combined information will be treated by us as Personally Identifiable Informationhereunder as long as it is so combined.

IP Addresses. We use IP addresses for purposes such as calculating site usage levels, helping diagnose server problems, and administering the site. We may also use and disclose IP Addresses for all the purposes for which we use and disclose Personally Identifiable Information. Please note that we treat IP Addresses, server log files and related information as Non-Personally Identifiable Information, except where we are required to do otherwise under applicable law.

Your Email Address

To register for an account, we require you to supply us with your email address, or other information needed to contact you online and over the phone. We use your e-mail address and other contact information you provide us with to confirm your order and to communicate with you in case of an order problem, so one cannot register without an e-mail address. If you supply us with your email address, you may later access it, update it, modify it and delete any inaccuracies by accessing your account through my account information link on the user main page. You may also choose simply not to provide us with your email address; however you will not be able to register on the website and place orders. We communicate part of your contact information (name, surname, order delivery address and phone number) with the member service provider from which you have placed an order. We also use this information to facilitate and improve your use of the website, to communicate with you, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the delivery of your order or the analysis and support of your use of the website. We do not sell and will not divulge your personal contact information to third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).

ATM, Credit Cards and Payment Information

When you place an order through the website, you are required to pay by Credit /Debit card.Khadamaaty.com is not interested in your debit/credit card information nor do store any of your debit/credit information. We transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. Upon your choice, we keep a part of your card information in an encrypted format, taking precaution to maintain physical, electronic and procedural safeguards over your credit card information.

Order Placement Information

Personal information required during the order process includes name, address, phone number, email address and credit or debit card data to identify you and to complete an order. Personal information collected at our site will be shared with a service provider when processing your order. We have an agreement with all member service providers, restricting disclosure or further processing of personal information provided to them by us. Your personal information will be used to notify you of your order status. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential, and will not be disclosed to outside parties, unless compelled by applicable legislation. We only send marketing emails to those people who have specifically requested to receive this information.

Navigation and Click stream Data

As you browse our website, we gather navigational and click stream data that shows which pages you have websited, what kind of features you have used or how long you have stayed on a particular page etc. This information will not reveal your identity or be linked to you personally. We use this information to complete, support and analyze your purchases from us; to facilitate and improve your use of the website; to comply with any requirements of law; to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the website or on a third party’s website and for internal purposes. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the website.

We May Use Advertising Companies to Serve Ads For Us

These companies may employ cookies and action tags to measure advertising effectiveness. They may also use this technology to serve specialized or relevant advertising content and/or recommendations to you on the website or on their websites. Any information that these third parties collect via cookies and action tags is completely anonymous and does not contain any personal contact information.

Marketing

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you do not want to receive marketing communications from us via e-mail or participate in our ad-customization programs, simply communicate your preference to us via e-mail or log onto your account at website to change your relevant settings from my account link on the user main page.

Do We Disclose Your Personal Information?

We may disclose your information to our staff and to third parties involved in the delivery of your order, and the analysis and support of your use of the website. We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection.

How Is Personally Identifiable Information Disclosed?

We may disclose Personally Identifiable Information:

To our third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e-mail delivery services, credit card processing and other similar services to enable them to provide services.

As required to fulfill your purchase (e.g., to our service provider partners to enable them to fulfill your order).

To identify you to any person to whom you send messages regarding Site-related content through the Site.

To third parties sponsors of Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules, if any, of each Promotion in which you participate, as they may contain additional important information about a sponsor's or other third parties’ use of your Personally Identifiable Information. To the extent that the terms and conditions of such rules concerning the treatment of your Personally Identifiable Informationconflict with this Privacy Policy, the terms and conditions of such rules shall control.

to an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).

We may disclose Personally Identifiable Information for the bank to complete the payment process to confirm the order for the service.

as we believe to be appropriate: (a) under applicable law including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain.

Cookies

When you visit our site, our server sends your computer a "cookie." This cookie is a small packet of information that identifies you as a user of our system. Cookies save you time by retaining your contact information. Cookies do not deliver viruses, and can only be read by the server that sent you the cookie.You have the ability to accept or decline cookies by modifying the settings in your browser. Please bear in mind however, that you may not be able to use all the features of our site if cookies are disabled.

Protection of Your Personal Information

Our website has secure pages to collect user information and most critical data is stored in encrypted form. We use various technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Microsoft Internet Explorer, Google Chrome, Firefox, Safari.

Security

We use reasonable organizational, technical and administrative measures to protect Personally Identifiable Informationunder our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).

Third parties

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including without limitation any of our affiliates and any third party operating any site to which this site contains a link. The inclusion of a link on the site does not imply endorsement of the linked site by us or by our affiliates.

Information about Services We Offer

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may send you details of products, services, discounts, promotions and campaigns, which we think, may be of interest to you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, contact us via e-mail or log onto your account to change your relevant settings from my account link on the user main page.

Privacy Policy amendment

Khadamaaty may change this Privacy Policy at any time by posting a new version on this page or on a successor page. The new version will become effective on the posting date, which will be listed at the top of the page as the effective date.

Verifying, updating and amending personal information Khadamaaty.com

Members

Should your personal information change, you can correct or update this information instantly by editing your member profile at any time. When editing your member profile or submitting an order, we only ever reveal the last 5 digits of any saved credit card numbers. To remove your personal information and cancel your membership, send an email from your registered email address to info@khadamaaty.comyour membership and personal details will be removed within 5 days.

Guests

Users who order as guests cannot view or change their details on the website once an order has been submitted. Any changes which affect the fulfillment of an order should be communicated directly to the applicable restaurant.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Khadamaaty.

For questions or concerns relating to our privacy policy, we can be contacted by email at info@khadamaaty.comor at:
Office: 3507
Building: 316
Road: 4609
Manama 346
Kingdom of Bahrain

Calls to and from Khadamaaty.com may be recorded for quality and training purposes.